Professional Home Care Services in Duncan and the Cowichan Valley

Why Unique Home Health Care is the Preferred Choice

Unique Home Health Care was created with a mandate to operate under the highest standards, policies and practices in the home health care industry in British Columbia. We provide full comprehensive home nursing and support services for residents of Duncan and the Cowichan Valley on Vancouver Island. A coordinator is available 24/7 to address any concerns or questions. All issues are dealt with immediately and on a professional basis. Unique will provide you with the comfort, peace of mind, and the knowledge you have made the right decision.

Here’s why Unique Home Health Care is the preferred choice in home health care and support services:

Most Competitive Rates in BC

The majority of private home care agencies in BC are chains or franchises. Their high administration, overhead, advertising costs and franchise fees are passed onto the client. Rate mark-ups are 150% or more. Unique, as a private independent company, has low expenses and no franchise fees, allowing for flexibility to customize rates. Our rates are consistently the lowest in BC.

Wage Practice

Private home care agencies are notorious for paying low hourly wages. To keep wages low, foreign workers are often hired. Private agencies generally pay the minimum hourly rate, rarely more. Unique pays the highest hourly rate (exceeds BCGEU rates) in the private home care sector in BC. We do not hire foreign workers.

Consistent Care Aid Policy

Agencies rotate care aides. This practice is often referred to as the “swinging-door policy.” Clients often receive multiple providers. Unique always provides a designated, consistent care aide for each client. Consistency eliminates the frustration, confusion and lack of communication rotating care aides cause.

Advertising Free Vehicle & No Uniform Policy

Unique is the only home care agency in BC with a no-uniform policy, removing the perception of an authority figure intruding into a client’s private, home environment. Care aides do not require name tags. Our advertising-free vehicles offer our clients dignity and respect on public outings.

Full-Scope, Supervised Nursing and Support Care

Most private agencies have restrictions and limitations on their services. Unique provides full-scope, supervised nursing and support care with realistic expectations. Each client’s care is directed to their needs specifically. All care plans and schedules allow for complete flexibility.

Live-In Service Available For Only $3900/Month

Unique is the only private home care agency in BC to provide a live-in service at $3,900 per month. All our live-ins are local. We do not hire foreign workers. Unlike foreign live-in agencies, we do not charge a “finder’s fee.” Live-ins are employed by Unique and meet our high standards and criteria. For the cost of employing a private agency for 4 hours a day, you can qualify for Unique’s Live-in Service.

Safety, Security & Peace of Mind

Unique’s care aides are screened and criminal background-checked. We hire only Canadian accepted accredited certifications. All care aides have WCB and full insurance liability coverage.

Veterans Affairs Canada Approved Provider

Only VAC (Veteran Affairs Canada) approved and registered private agencies are permitted to care for Canadian veterans. Unique is proud to be approved and registered by VAC. We have provided care for over 60 local veterans.

Client/Family Counselling

Home care agencies do not provide client/family counselling. Unique offers counselling on a 24/7 basis, at no charge. This is a much needed service as families attempt to deal with and work through issues and situations they have never encountered. We are always available to offer advice and consultation.

Cooperative Partnerships

Few agencies have the ability or the qualifications to liaise with medical professionals, health/legal authorities and insurance companies. Unique partners and works with: Vancouver Island Health Authority (VIHA); BC Mental Health; Seniors Outreach; Insurance Corporation of British Columbia (ICBC); WorkSafe BC/Workers Compensation Board (WCB); BC Public Guardian and Trustee; Government/Private Care Facilities/ Hospitals; Private Insurance Companies; Law Firms; Legal Representatives; Veterans Affairs Canada (VAC).

Full Scope Nursing and Support Services, Including:

Alzheimer’s/Dementia Care, Palliative Care, Personal & Discreet Care, Special Needs Care, Medication Administration, RN Foot Care, Meal Preparation, Respite, Companionship, Transportation, Shopping, Housekeeping, Pet Care, Grounds/Home Maintenance, Facility Companionship & Care, Hourly Care, Overnight Care, Hospice, 24-Hour Care, Live-in Service

Serving the Cowichan Valley on Vancouver Island, BC including: Ladysmith, Chemainus, Crofton, Duncan, Lake Cowichan, Cowichan Bay, Cobble Hill, Shawnigan Lake, Mill Bay

Things You Should Know What Care Options Do I Have More Questions? Better Business Bureau VAC Approved Provider Duncan Cowichan Chamber of Commerce



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