Full-Service Home Health Care Agency in Duncan and the Cowichan Valley

Why Unique Home Health Care is the Preferred ChoiceWhy Unique Home Health Care is the Preferred Choice

Here’s why Unique Home Health Care is the preferred choice in home health care and support services:

Most Competitive Rates in BC

The majority of private home care agencies in BC are chains or franchises. Their high administration, overhead, advertising costs, and franchise fees are passed on to the client. Their rate mark-ups are 150% or more. Unique Home Health Care, as a private independent company, has low expenses and no franchise fees, allowing for flexibility to customize rates. Our rates are consistently the lowest in BC. Our mission is to provide full scope Live-in home care and companionship services.

Wage Practice

As home care aides are not required to be certified, private home care agencies are notorious for paying low hourly wages. Private agencies generally pay the minimum hourly rate, rarely more. Unique Home Healthcare pays the highest hourly rate in the private home care sector in BC. We exceed BCGEU hourly rates.

Consistent Care Aid Policy

Agencies rotate care aides. This practice is often referred to as the “swinging-door policy.” Clients often receive multiple providers. Unique Home Health Care always provides a designated, consistent care aide for each client. Consistency eliminates the frustration, confusion and lack of communication rotating care aides cause.

Advertising-Free Vehicle & No Uniform Policy

Unique is the only home care agency in BC with a no-uniform policy, removing the perception of an authority figure intruding into a client’s private, home environment. Care aides do not require name tags. Our advertising-free vehicles offer our clients dignity and respect.

Full-Scope, Supervised Nursing and Support Care

Most private agencies have restrictions and limitations on their services. Unique provides full-scope, supervised nursing and support care with realistic expectations. Each client’s care is directed to their needs specifically. All care plans and schedules allow for complete flexibility.

Unique Home Healthcare Specializes in 24-Hour Live-In Home Health Care/Companionship Servives

Due to to our company's on-going outstanding reputation and high-quality home health care services in Duncan, BC, and the Cowichan Valley we have evolved into the go-to for 24-hour in-home care. 

 Unique Home Health Care’s 24-hour care/companionship rate is the lowest in British Columbia. For this service, we provide two dedicated, consistent care aides.

Safety, Security & Peace of Mind

Unique Health Care's aides are screened and criminal background-checked. We hire only Canadian-accepted accredited certifications. All care aides have WCB and full insurance liability coverage.

Veterans Affairs Canada Approved Provider

Only VAC (Veteran Affairs Canada) approved and registered private agencies are permitted to care for Canadian veterans. Unique is proud to be approved and registered by VAC. We have provided care for over 60 local veterans.

Client/Family Counselling

Home care agencies do not provide client/family counselling. Unique offers counselling on a 24/7 basis, at no charge. This is a much needed service as families attempt to deal with and work through issues and situations they have never encountered. We are always available to offer advice and consultation.

Cooperative Partnerships

Few agencies have the ability or the qualifications to liaise with medical professionals, health/legal authorities and insurance companies. Unique partners and works with: Vancouver Island Health Authority (VIHA|Island Health)); BC Mental Health; Seniors Outreach; Insurance Corporation of British Columbia (ICBC); WorkSafe BC/Workers Compensation Board (WCB); BC Public Guardian and Trustee; Government/Private Care Facilities/ Hospitals; Private Insurance Companies; Law Firms; Legal Representatives; Veterans Affairs Canada (VAC).